Privacy Policy

This website is brought to you by Chanchangi Airlines Limited (Chanchangi).  Chanchangi Airlines respects your privacy and is committed to protect the personal information that you share with us.

Information Collection


Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, title, gender, birth date, email address, a home, postal or other physical address, other contact information, other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish Chanchangi Airlines to remember your login details. We do not automatically collect personal information, including your email address(s). We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website.

Chanchangi Airlines collects personal information when you make a reservation, participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to Chanchangi Airlines for any other reason. From time to time, Chanchangi Airlines receives personal information from business partners and vendors. Chanchangi Airlines only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

How we may use your personal data


When personal information is collected, we will inform you at the point of collection the purpose for the collection (e.g. reservation, Marketing purposes, special promotions, etc.). Generally, the purposes include:

  • To help us identify you
  • Administration
  • Improving our services
  • Statistical analysis
  • Billing and other fulfillment
  • Security vetting
  • Customer profiling and analyzing your purchase preferences
  • Fraud detection and prevention
  • To notify you of any changes to this website or our services which may affect you

Chanchangi Airlines will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below.

Information Sharing and Disclosure


Your personal information is never shared outside Chanchangi Airlines without your permission, except under conditions explained below. Inside Chanchangi Airlines, data is stored in controlled servers with limited access.

Chanchangi Airlines may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the service or booking you have requested; we need to send the information to companies who work on behalf of Chanchangi Airlines to provide the requested service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose). We will also disclose your personal information if required to do so by law, to enforce our Terms and Conditions, or in urgent circumstances, to protect personal safety, the public or our websites.

Data Security

In certain areas of our websites, Chanchangi Airlines uses industry-standard SSL-encryption to enhance the security of data transmissions (Powered by Dmalan Computers). While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Changes to this Privacy Policy


This Policy is subject to amendment from time to time as may be necessary for Chanchangi Airlines. If we make any substantial changes in the way we use your personal information, we will make that information available by posting a notice on this site. We advise you check this policy occasionally to ensure you are aware of the most recent version which will be applicable each time you access this website.

Questions or Suggestions


If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at info@maxair.com.ng or write to us at Chanchangi Airlines Limited, 16 Ashton Road, Kano, Kano State, Nigeria.